Roar Mobile is the official wireless phone plan of the Columbia Athletics community. It's a groundbreaking, unique partnership between Roar Mobile and Columbia Athletics to give Columbia Athletics students, alumni, employees, and fans an affordable phone plan.

When you join Roar Mobile, you're not just getting a phone plan—you're becoming part of something bigger. As a Lion Fan, you'll enjoy exclusive perks designed for Lions who want to stay connected to their roots:

VIP Perks: Roar Mobile customers get exclusive access to experiences that bring you closer to the action! You can score unforgettable VIP moments at the stadium, like access to the pre-game hospitality lounge or joining the team on the field. Enjoy perks like high-fiving players charging out of the tunnel, pre-game traditions, and more.

Score Free Seats: Get closer to the action with the Roar Mobile Free Seats perk. On game days, customers have a chance to score surprise access to high quality seats at Baker Athletics Complex and other Columbia Athletics sporting events—just for being part of the Roar Mobile team.

Premium Roar Mobile Giveaways: Every Roar Mobile customer can register to win once-in-a-lifetime game day experiences, premium stadium access, Lion swag, or other quality prizes.

Roar Mobile is available to all! You don't need to be a Columbia Athletics student, alum or employee to activate wireless service plans with Roar Mobile. Whether you're a lifelong fan, a parent, or just love the Blue and White, you're welcome here.

Explore our Alumni & Fan Plans to see the exclusive perks, nationwide coverage, and great value you can enjoy—all while helping support Columbia Athletics.

Our mission is to help America's colleges and universities foster deeper community engagement by connecting students, employees, alumni, and fans in innovative, new ways. We do this by building high quality and affordable, school-branded wireless plans that allow customers to meaningfully engage with and support their favorite school athletic and academic programs. Roar Mobile is a product of the partnership between Collegiate Mobile, Columbia Athletics, and media rights and development company JMI Sports.

Yes, you can transfer to Roar Mobile even if you're currently on a Family Plan.

However, there are a few important things to keep in mind to ensure a smooth transfer:

1. Move the sub-lines first. If you're transferring multiple lines from a Family Plan, the sub-lines must be moved before the primary line (or Billing Responsible Party).

• Transferring the primary line first can cause conflicts and prevent the remaining lines from being moved successfully.

2. Obtain the correct account details. Make sure each line has the required port-out information from your current carrier (e.g., account number, PIN/transfer PIN, billing ZIP).

3. Transfer one line at a time. Each number will need to be ported individually to ensure accuracy and avoid delays.

4. Service on your current plan remains active until the transfer completes. Your existing carrier will keep your service active until each line has successfully ported to Roar Mobile.

5. Individual Billing for Each Line Each line you port in or activate with Roar Mobile will be billed individually, as we do not offer a Family Plan. Please note that the billing cycle for each line may also differ depending on when you activate the line.

If you have any questions or inquiries, the Collegiate Mobile support team is happy to assist!

List of countries where international calling and data roaming are available. Only available on Unlimited and Premium Plans.

Please follow this article to know how to enable your data roaming.

View the full country list

For customers on an Unlimited, Premium or Plus plans, your data will be throttled for the remaining portion of your billing cycle. You will not lose data connectivity, just notice slightly slower speeds.

At the moment the throttle speed is 512kbps for Unlimited plans, and 256kbps for Premium and Plus plans. You'll still be able to surf the web and stream low-definition videos.

Very few of our Unlimited customers hit 30GB in a month, which is enough data to stream around 60 hours of SD or 15 hours of HD video.

For Basic plans, once you use your 5GB of wireless data, you will lose data connectivity.

Add more data or check your usage to date: You can top off your data or check the amount of data used anytime by logging in to your customer account. After logging in, the first screen will display the amount of data used and when your data renews. On this same screen, you can select Add Data and select your top off amount. You can also upgrade your plan anytime.

Tip: To conserve your wireless data, always use a Wi-Fi connection when available!

If your bill isn't paid on time, your service will be paused. After 3 months (90 days) with no payment, your account is canceled and your phone number will be lost.

Roar Mobile sends a reminder email three days before your bill is due, plus email and SMS alerts if a payment fails.

To avoid interruptions, keep your payment method updated and ensure your account has enough funds.

To update payment info, navigate to your login page ("Sign In" button in website header), login with your credentials, click the profile icon, and select "Go to billing portal". You can also check your next renewal date on your dashboard.

While we'll be sad to see you go, if you've made a payment and are within 7 days of activation, we will refund your money. Contact our Customer Service through the chat bubble at the bottom right of this page, or dial 611 from your device.

For accounts older than 7 days, there are no refunds. You may cancel your account and your service will terminate at the end of your first bill cycle.

IMPORTANT: If you plan to take your phone number with you, submit a port out request (do not use the cancel line feature in your account).

Once your port-out request is successfully completed, your subscription will be automatically canceled. See below for more details.

How to Port out your number:

Here's how you can find your account number and port-out PIN to transfer your number:

1. Log in to your portal.
2. Click "View Details" > "Manage."
3. Under "Your Number," select "Transfer your number out."